In the newest version, Chrome v42 has disabled Silverlight by default. If you are trying to view Mortgage MarketSmart using Chrome v42 or later, you will be prompted to install Silverlight on your computer, despite it already being on your machine.
To enable Silverlight, and start viewing Mortgage MarketSmart on Chrome, please follow these quick steps:
- Copy and paste chrome://flags/#enable-npapi into your URL
- Click “enable” under “Enable NPAPI”
- Click “Relaunch Now” at the bottom of your screen.
- To verify Silverlight was successfully enabled, visit the following site:
If you see this message
Congratulations! Silverlight is now activated.
Navigate back to https://portal.mortgagemarketsmart.com/Map and continue using the site!
If you see the following message after relaunching Chrome:
Please install Silverlight 5